TLC from Tender Bob’s

July 30, 2008 by

Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.
~Donald Porter

 

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I sent an incident report to the management of Tender Bob’s last Monday.  Immediately on the same day, I received an apology from the management initiated by Tender Bob’s general manager Bambi Meer.  He personally called to inform me that they would address my concern regarding their Greenhills branch. 

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Kudos to Tender Bob’s management for a personal and speedy turn around!

   

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