Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.
~Donald Porter
I sent an incident report to the management of Tender Bob’s last Monday. Immediately on the same day, I received an apology from the management initiated by Tender Bob’s general manager Bambi Meer. He personally called to inform me that they would address my concern regarding their Greenhills branch.
What better way to miss the Chris Daughtry Live in Manila concert happening in Libis? Attend the Healthy Shabu Shabu event and engage your appetite to healthy and delicious food! That is precisely what I did this evening. Looking for something to warm me up for tomorrow and a good bowl (or more) of hot soup absolutely did the trick.
The second phase centers on the soup base. A small gadget under the right side of the table shows temperature options. Place the temperature to the boiling point of 150 degrees. When the water starts producing big bubbles, it signifies the start of the cooking process. It is vital to know which ingredients go in first. The sweet corn, yam and fat noodles take the plunge first since it takes longer for them to cook. For the sauce, Healthy Shabu Shabu provides a special barbecue sauce, chopped garlic, onion, chili, special sauce base and spices. Simply mix the sauce, chili, garlic, and onion into the special sauce base. Diners may opt to add egg yolk in the special sauce to make it richer. You can opt to put half of the spices in the soup.
Album: http://cushee.multiply.com/photos/album/528/08_0729-_Healthy_Shabu_Shabu_Event
What a grueling day.
(I’m actually late already. Good thing it’s only a stone throw away.)
What an eventful week this week is going to be for me –the opener for a fully booked August. Not only are my days packed with meetings, but the busyness also extends even after office hours starting with a Healthy Shabu Shabu event tomorrow at Shangri-la. Wednesday is the evening of reckoning as I made dinner reservations for 15 pax at Mamou –Home Kitchen, bringing a new set of friends in. Dining during the 2nd dinner schedule at 830pm, I’m excited to poke my fork in their popular PHP 1,680 steak again, which are their claim to fame as I’ve witnessed through the blogs of Market Manila, Table for Three and Margauxlicious.
July 26 is another early Saturday morning and the Pampers Event opened the weekend BIG at the Glorietta Activity Center! Excitement started when I received the invite.
Imagine a world where everything is big. Where you see the world in black and white. Where climbing into a chair is a Herculean feat. Welcome to Pampers World!
This two-day event started with the tour of this unique experience center. Pampers World had its media participants lie down on cribs, crawling through an oversized dining room and walking with giant walkers as they stepped into a whole new world – the world of a baby growing up.
It started with Pampers idea that when you see the world through your baby’s eyes, you learn how to make it better. Developed by Pampers in partnership with parenting experts around the globe, Pampers World show parents first-hand what babies think, feel and experience through the three stages of baby development: New Baby, Active Baby and Easy-Up.
We learned about the different stages through the short presentation of acclaimed pediatricians they flew in from Chicago. We also got to experience it for ourselves in the larger-than-life activity rooms at Pampers World.
From being a newborn in his crib to a baby learning to crawl, walk and explore the world around him, Pampers World brings to life the brand’s commitment to understand and care for your baby’s development – it has even developed a special line of diapers called Pampers Stages, which was especially designed to answer the needs of babies at each stage of his development.
The Pampers Stages line includes New Baby, Active Baby and Easy-Ups variants. Pampers Stages New Baby cares for baby’s delicate skin with the softest ever cottony cover from Pampers, and contains hypo-allergenic lotion and aloe vera extract. Pampers Stages Active Baby lets baby move freely with a new 3-way fit that keeps the diaper snug around the waist, around and between the legs, while Pampers Stages Easy-Ups fit like underwear so diaper changes never get in the way of fun.
The Pampers event concluded with a hearty lunch at Heaven and Eggs. The event made me reminisce as a kid waking up early on weekends just to play. It was definitely worth it. Pampers Stages is available in major supermarkets nationwide and for discounted prices at Pampers World. If you want your chance to see the world through baby’s eyes – catch Pampers World on August 9-10 at SM Mall of Asia Music Hall, on September 13-14 at Trinoma and on October 4-5 2008 at Ayala Cebu Center.
(Aside from the goody bag, they gave us the VIP All Day Groove Card)
Album: http://cushee.multiply.com/photos/album/523/08_0726-_A_Pampers_Event
Album: http://cushee.multiply.com/photos/album/524/08_0726-_Pampers_Lunch_at_Heaven_Eggs
July 25. After the Poohkwang show, my mom suggested to have dinner at Tender Bob’s. I really like Tender Bob’s (Link: http://www.janedchua.com/2008/05/06/mr-t-bob/) ever since I was in college and first tried their potato skins in their foodcourt branch in Greenbelt 3 (before it was renovated). Being a frequent customer, the attendants there befriended me. The crew was really nice that I even brought them food once in a while –same thing I do with the counter girls from Wrapwich every time I watch a movie. Since GB 3 renovated, I have not heard from them since. Maybe 2 years later, Tender Bob’s opened a food court stall in Glorietta 4 and I ordered my usual favorite. Somebody from the crew said hi. I barely remembered the face but he told me he worked for the GB3 branch before. The service has always been great –fast and friendly. I can’t say the same for the consistent poor service at their Greenhills branch.
That service at Tender Bob’s almost ruined my dinner. Good thing I eat fast. *Chuckles*
After finishing our meal, I had to call the attention of 2 wait staff who already drew my ire. They were just waiting for me to finish what I had to say. I had to call the attention of the manager, who wasn’t much of help either as he looked lost as to what to do. 2 months ago, my mom invited to eat here. Bubba and I looked at each other and I shrugged. Service was bad again. Drinks took a while to get to us and other little strains but we overlooked it as we just enjoyed each other’s company, making fun of Joyce.
I was so disappointed that I forgot to even say anything about the food. The Porterhouse I had this time around was tender and cooked just the way I want it -Medium-well. My mom very much enjoyed her Tenderloin steak. Bubba finished his 3 cheese burger without even letting me have a taste.
Album: http://cushee.multiply.com/photos/album/522/08_0725-_Tender_Bobs_GH
July 25. Two days ago, Bubba asked me to block off my Friday evening schedule. It was supposed to be a dinner date. I asked if I had to dress up because I don’t usually dress up for work. 740pm, Bubba finally arrives at my office. I was surprised when I entered the Endeavor and saw my mom grinning at the backseat. Hmm… okay, dinner was with my mom.
Bubba told me that dinner was going to be in Makati area. When he turned towards Greenhills, my mind started flying off to where we were actually eating. My Makati guesses of La Tienda, Swiss Inn and Il Contro were trashed.
So off we went and were seated at the VIP section, 5 rows from the stage. The foursome had powerful voices and except for Christian Bautista who had a balladeer voice, the three complemented each other’s pitch. It was fun watching their production that close. I was impressed that Sarah does not only sing well but can actually dance well!!! Same goes for Rachelle Ann Go who had the longest solo segment among the four. Celebrity spotting included Maja Salvador, Piolo Pascual, Mark Bautista and Ruffa Mae Quinto who were in the same section. I enjoyed the music and their renditions of old favorites. I fell asleep midway of the concert. I woke up when Bubba tugged me to look at what’s happening. I woke up to Eric Santos’ singing “If Ever You’re in My Arms Again” who approached a crying Ruffa Mae in the first row.
I have heard of Dampa ever since 2nd year college from friends who live in Paranaque. Gina and Paolo told me a lot about Dampa, where you actually get to buy fresh seafood from the wet market and have it cooked your style.
3 Orders of Rice PHP 75
July 15. On a Tuesday night, after running a quick errand in Greenhills, my mom treated us to a dinner at Penang Hill. Since she already ate dinner, she only ordered dessert while Bubba and I ordered meals. Penang Hill is the only restaurant in Promenade that I haven’t tried yet. From the name of the restaurant, one can deduce that it offers Malaysian cuisine.
Pisang Goreng PHP 85
My desserts were Beard Papa’s cream puff and Hizon’s Yema Mamon. After dinner, we watched the Mama Mia movie, where Bubba and I fell asleep. My mom enjoyed the movie thoroughly and was still singing Abba on the way home. Penang Hill is located at Unit 3, Promenade Greenhills. Contact number is 7253727.
